St. Catharines, ON

Frequently Asked Questions

There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

We proudly serve the pets St. Catharines, ON and beyond.

At Lock One Animal Hospital, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 905-646-5838 for any other concerns you might have about your pet.

What are the hospital hours?

Monday – Friday: 8am – 6pm
Saturday & Sunday: Closed

Do I need an appointment?

Yes please! Spending enough time with you and your pet is important to us. To make this possible, we ask that you call and make an appointment.

We are currently taking appointments by phone only. Call us today!

My pet hates coming to the vet. What can I do to make it easier?

Your pet can sense your stress about his/her visit. We try to make the environment here feel as calm and relaxed as possible. You’ll find fuzzy blankets for cats, lots of treats, and gentle handling of your pet for exams.

If you know ahead of time that your pet will be stressed, please call us to talk about it prior to the exam. There are medications available to administer to your pet at home prior to your visit to help him feel less nervous while he’s here.